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What kind of failures can we solve?


If your device has any of the following problems, there is a good chance we can recover your data:

  • Clicking noises
  • Bad heads
  • Drive won’t mount on your Desktop (Mac)
  • Drive doesn’t appear in BIOS or Windows Explorer (PC)
  • “Flashing Question Mark” on Mac start-up
  • Broken USB connector on Flash Drive
  • “Dead” (no power getting to Hard Drive, Flash Drive, or SSD)
  • USB Flash drive/SD/MicroSD controller corruption (chip-off data recovery)
  • Drive reads data extremely slowly
  • Burnt PCB
  • Smoking hard drive or smoking chips on PCB / circuit board
  • Liquid damage/water damage
  • HDD Firmware Corruption (0MB size, drive only partially readable, drive reads/write extremely slowly, etc.)
  • SSD Firmware Corruption (BAD_CTX errors, 8MB size, etc.)
  • “Stiction” (heads stuck to platters)
  • Weak motor/stuck spindle
  • PCB Replacement/Adaptation
  • Corrupt ROM
  • Corrupt NVRAM
  • Weak heads
  • Accidentally reformatted
  • Accidentally erased / trashed / recycled files
  • Corrupt file system or operating system
  • Missing or lost files
  • Virus infection
  • Data can’t be recovered by local computer repair shop/IT department
  • Data can’t be recovered or cloned with software data recovery tools
  • Encryption corruption (McAfee Endpoint Encryption, WinMagic, PGP Desktop, BitLocker, TrueCrypt, etc.
  • Lost/missing/unknown hard drive password (in some cases)

We can recover all storage device interfaces:

  • SATA, IDE/ATA, SCSI, SAS, m.SATA, PCI-e, USB, Firewire, Thunderbolt, eSATA, M.2

We can recover from all failed operating systems:

  • Windows, Mac, Linux, DVRs, Xbox.

We can recover all partition types:

  • FAT, exFAT, NTFS, HFS+, ZFS, EXT, Novell, APFS, BTRFS, and more!

We can recover all form factors:

  • 1″, 1.8″, 2.5″, 3.5″

We can recover from almost all data storage devices:

  • Hard drives, SSD (solid-state-drive), RAID/SAN (multiple hard drives combined into one), Flash Drives (“USB Thumb Drive”), Zip disk, NAS(network-attached-storage), 3.5″ floppy disk, SD card, MicroSD Card, CF Card, CFast Card, XQD Card, and more!